We are writing to inform you of an incident involving your personal information. The intent of this letter is to share what we know, what we are doing to address it, and to provide some information and resources for steps you can take to protect your personal information.

What Happened

TTI Floor Care North America ("TTI"), which owns Hoover and other brands, recently discovered that an unknown party accessed a limited number of its customer names, email addresses, and legacy usernames and passwords relating to an old version of the Hoover.com website without authorization. The old version of the Hoover.com website was no longer in use or accessible at the time of the incident. There was no access to any financial information, such as credit card numbers and bank accounts. This incident occurred in July 2017.