Tag Archives: billing

Spectrum PSA: No more refunds before billing cycle ends

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I recently "switched" plans from old TWC to Spectrum and canceled the old service mid-cycle. Noticed on the old bill it says that as of 6/2019, Spectrum will no longer offer refunds (credit) for services charged monthly when canceled mid-cycle.

FYI, will need to time it with end of bill cycle next time someone is switching users to get a new customer deal 🙂


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PSA: Starting Sep 1, 2016, Amex will not refund prorated AF 30 days after billing date of AF

Thumb Score: -4
Not a hot deal.

First PSA post, please move if this is not the right category to post. Happened to come across this news in a reddit thread. Confirmed this with Amex CSR.

Quote:

Closing your Account Effective September 1, 2016, in Part 2 of the Cardmember Agreement, we are amending the Closing your Account sub-section in the Other important information section by inserting a new paragraph after the first sentence: If an Annual Membership fee applies, we will refund this fee if you notify us that you are voluntarily closing your Account within 30 days of the Closing Date of the billing statement on which that fee appears. For cancellations after this 30 day period, the Annual Membership fee is non-refundable. If an Annual Membership fee applies to your Account, it is shown on page 1 and page 2 of Part 1 of the Cardmember Agreement. If your billing address is in the Commonwealth of Massachusetts at the time you close your account, this policy will not apply to you.



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