When you use your Card for eligible purchases, your Card Membership can help protect them for up to 90 days from the date of purchase if the item is stolen, accidentally damaged or lost.
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If you try to return an eligible item within 90 days from the date of purchase and the merchant won’t take it back, American Express may refund the full purchase price (excluding shipping and handling), up to $ 300 per item, up to a maximum of $ 1,000 per calendar year per Card account, if you purchased it entirely with your eligible American Express® Card. Please read important exclusions and restrictions.